General Questions

We aim to execute all eligible market orders as quickly as possible across our product range. In most cases, non-limit orders are processed near instantly, subject to market conditions, trading hours, and availability of liquidity.

We are an investment app - a simple, digital way to manage your investments and accounts in one place.

You can usually transfer an Invest Account, ISA, or SIPP from another provider without charge, provided the account does not include fractional holdings. CFD and spread betting accounts cannot typically be transferred between brokers, as these products are linked to the provider you opened them with. You would usually need to close those positions first and then transfer or redeposit the funds into your new account.

Our free account gives you access to core investing and trading features, with no subscription fee. For customers looking for more in-depth market insight, our paid plan includes EC Intelligence for £29.99 per month. EC Intelligence is designed for customers who want access to a higher level of market analysis, trading insights and idea generation to support more informed decision-making.

We currently offer zero-commission investing and no account fee on selected accounts. While that is our pricing approach today, fees and charges may change in the future in line with market conditions, product changes or regulatory requirements. We'll always be transparent about any changes to our pricing.

We aim to keep pricing simple and transparent. For investing in equities and ETFs, we cover the core account and dealing costs, so customers are not charged commission on those trades. You may still pay certain third-party or market-related charges where they apply, such as foreign exchange conversion costs when trading in another currency.

We set out clearly:

• which charges we absorb,
• which charges are passed on, and
• when a fee is linked to the market or product being used. For more information about Fees & Charges click here (links to the Fees & Charges webpage).

Still awaiting WK, they dont offer, Alpaca do though, so aligning this now their takeover of WK is finally done.

Yes, we plan to offer access to selected ETFs with an ethical or responsible investment focus. The range will be clearly identified so customers can see which products align with specific environmental, social or governance preferences.

No — we aim to be clear and transparent about our charges.

For equities and ETFs, we offer zero commission.

For CFDs and spread betting, charges work differently and may include:

the spread, and overnight financing costs if you hold positions overnight.

Any applicable charges are disclosed upfront so customers can understand the costs before they trade.

Our offering brings investing, trading and market intelligence together in one place.

Depending on the account selected, customers can access a combination of products such as equities, ETFs, CFDs, spread betting, ISAs and SIPPs.

What sets us apart is our focus on:

• an all-in-one experience across multiple product types,
• integrated AI-powered tools and market analysis, and
• accessible, relevant education designed to help customers build confidence and make informed decisions.

Yes — one of our standout features is EC Intelligence, available for £29.99 per month.

It is designed to offer strong value for customers who want regular access to market analysis, trade ideas and decision-support tools in one place.

Rather than charging separately for multiple research tools, we aim to provide a broad and practical insight offering through a single subscription.

Not at the moment.

Our initial product range will focus on our core investment and trading offering. We will continue to review customer demand and may expand the range over time.

You can manage your investments online quickly and easily. To sell an investment, log in to your account and go to your Portfolio. Select the investment you wish to sell and click the "Order" button.

To buy an investment, select "BUY and/or SELL" and search for the investment you would like to purchase.

You can search for investments using the search bar located at the top right of every page. Alternatively, you can use our investment search tool to browse and find suitable investments.

No. For security reasons, only the account holder can place orders on their account.

If you would like someone else to manage investments on your behalf, you may need to put in place an appropriate legal arrangement, such as a power of attorney, and provide any required documentation for approval. Any such arrangements must be agreed and recorded before the individual can act on your behalf.

If you're considering this, please contact us to discuss the available options and the documentation that may be required.

There's no minimum order size for investments.

Yes - you can place an order outside of market hours, including in the evening, overnight, at weekends, and on market holidays.

Any order placed while the market is closed will be held and submitted when the relevant market next opens. The exact time your order is executed will depend on the market opening times, the type of order you place, and market conditions.

If you place a market order outside trading hours, the price may differ from the last quoted price you saw when the market was closed, as prices can move before the market reopens.

You can view the status of your order in your account, and any unexecuted orders will remain pending until they are either filled, expire, or are cancelled, depending on the order type.

We are authorised and regulated by the Financial Conduct Authority (FCA) in the United Kingdom.

If you are not confident in trading, you can use a demo account available with all our leveraged accounts. This allows you to practice trading in a risk-free environment and build your knowledge and experience with our products before trading live.

We offer access to a broad range of ETFs across major markets and investment themes.

This includes ETFs covering different regions, sectors, asset classes and investment approaches.

The full range available may vary over time and will be listed in the app. For more information on ETFs, click here.

We do not use batch dealing for fractional shares or ETFs.

Orders can be placed and executed during market hours in the usual way, rather than being grouped together and processed at set times.

For certain eligible stocks, we may also offer extended trading access, including 24/5 trading, where available.

No — customers are not charged a separate fee for trading fractional shares.

We may incur underlying trading costs when processing these orders, but we do not pass on a separate fractional trading fee to customers.

Any applicable charges will always be explained clearly in our pricing information.

Commodities and foreign exchange products are available through our CFD and spread betting accounts.

The specific markets available to trade, such as commodities or currency pairs, will depend on the product and platform offering and will be shown in the app.

Our investment offering focuses on listed market instruments such as stocks and ETFs.

We may also expand the range over time to include additional listed instruments, subject to regulatory approval and product availability.

Products such as bonds, gilts, mutual funds and unit trusts are not currently part of our planned launch offering.

We plan to offer a broad range of listed investment instruments, primarily across stocks and ETFs.

The total number available will depend on the final market coverage at launch and may grow over time as we expand the product range.

Additional listed instruments may also be introduced in future, subject to regulatory approval.

The investment and trading options available depend on the account you open.

Some account types, such as ISAs and SIPPs, have eligibility rules and product restrictions based on regulation and account purpose.

For more information about the investments and features available within each account type click here.

No — we plan to offer access to instruments listed in the UK, the US and major European markets.

The range available may vary by product type, account type and market eligibility.

We provide access to a range of global stock exchanges, allowing you to invest in shares, ETFs, and other instruments across different markets.

In the UK and Europe, this typically includes major exchanges such as the London Stock Exchange, as well as key European markets like those in Germany, France, the Netherlands, Spain, and Italy.

You can also invest in US-listed securities through exchanges such as the New York Stock Exchange (NYSE) and Nasdaq.

Availability can vary depending on the specific instrument, account type, and local regulations, so not every product is listed on every exchange.

Yes. We offer access to selected money market funds and money market ETFs, subject to account eligibility and product availability. Available investments may vary depending on your account type and applicable regulatory requirements.