Your portfolio,
always within reach.
EC Assist is your AI-powered companion inside our app. Ask questions, explore your investments, and understand what’s happening in the market — in plain English.
FCA regulated
FSCS protected up to £120,000 for eligible cash deposits and up to £85,000 for eligible investments
End-to-end encrypted
Your data is never used to train AI
Available inside the app
Not just answers.
Real understanding.
EC Assist doesn’t just fetch data. It reads your actual portfolio and explains what it means for you — clearly, honestly, and without the jargon.
Portfolio health at a glance
Ask how your ISA, SIPP, or Invest Account is performing. EC Assist reads your actual holdings and gives you a clear, honest picture — not generic market commentary.
Stock & market intelligence
Ask about any stock, sector, or index. EC Assist draws on EC Intelligence real-time data feeds to give you context that goes beyond the headline number.
Plain-English explanations
P/E ratio. Yield curve inversion. Dividend cover. Whatever the concept, EC Assist explains it in plain terms — without talking down to you.
Goal-aware conversations
Whether you’re saving for retirement in a SIPP or building a tax-efficient nest egg in your ISA, EC Assist understands your account type and tailors every response accordingly. No generic scripts. No one-size-fits-all answers.
Timely context, automatically
Earnings season, macroeconomic data drops, budget announcements — EC Assist surfaces what matters to your portfolio, when it matters. You don’t need to ask. It just knows to tell you.
Account actions, simplified
Check your allowance remaining, see upcoming dividends, or review recent activity — all through a single conversation rather than tapping through multiple screens.
Risk awareness, built in. EC Assist never gives personalised investment advice. It gives you the information and understanding to make your own informed decisions — clearly and without pressure.
Things people ask EC Assist
Real questions, answered in context — with your portfolio in mind, not a generic help article.
“My ISA has been flat for months. What’s going on?”
EC Assist reviews your current holdings, identifies which positions are dragging or holding steady, and explains the sector-level dynamics behind it. No jargon, no filler.
“What actually is a Stocks & Shares ISA and why does the allowance matter?”
Clear, accurate explanations — not a sales pitch. EC Assist explains the tax wrapper, the £20,000 annual allowance, and how unused allowance works. So you can decide if it’s right for you.
“How might today’s Fed decision affect my portfolio?”
EC Assist interprets rate decision news in the context of your actual holdings — flagging interest rate-sensitive positions you hold and what history suggests about their behaviour.
“How much of my ISA allowance have I used this tax year?”
EC Assist reads your account data directly and gives you the exact figure — along with how much remains and when the tax year resets, so you can plan accordingly.
Intelligent, because it knows
your actual portfolio.
No setup, no command syntax. Just ask — and get a specific answer grounded in your own account.
You ask, in your words
Open EC Assist from anywhere inside the app. Type naturally — there’s no command syntax, no dropdown menus to navigate. Just say what you want to know.
EC Assist reads your context
It securely accesses only the data you can already see in your app — your holdings, your account type, your transaction history. Nothing else, ever.
You get a direct answer
Not a generic article. Not a redirect to a help page. A specific, relevant response to your actual question — with the option to go deeper if you want to.
Your data stays yours.
Full stop.
EC Assist is built on the same security and privacy foundations as the rest of the app — with strict limits on what it can see and do.
Access only what you can see
EC Assist only reads the data already visible to you inside the app — your own holdings, account balances, and transactions. It has no access to data outside your account, and no ability to make trades or movements on your behalf.
Never used to train AI models
Your conversations and financial data are never shared with AI providers for model training. We have strict contractual data-retention controls in place with all technology partners. What you ask stays private.
Same security as the rest of the app
EC Assist operates within the app’s existing security framework — meaning the same encryption, the same authentication, and the same regulatory controls that protect your investments protect every Assist conversation.
You’re always in control
EC Assist access can be enabled or disabled from your account settings at any time. You decide whether to use it, and you can clear your conversation history whenever you like.
The smartest thing in your portfolio? You.
EC Assist is included in the app. Download it and open Assist from any screen to start your first conversation.
